Reference

What You Agree To When You Use jempol188

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from DANA and OVO deposits to how we handle disputes.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia regions onlyUpdated when rules changeContact us with questions

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How These Terms Cover Your Account Activity

jempol188 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on jempol188, you confirm that you have read and accepted these terms in full. They apply to every session you start, every deposit you make through DANA, OVO, or GoPay, and every withdrawal you request. We process wallet deposits when you send

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funds from your e-wallet app to the account number shown on the deposit screen — confirm with your PIN, and the credit appears on your jempol188 balance once the transfer clears. Withdrawals go through a verification step where we match your account name against the registered
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wallet holder before releasing funds. These terms also cover how we manage inactive accounts, how we handle disputes raised through our support channel, and what actions may lead to account suspension. We update these terms when our rules change; continuing to use your account after an
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update means you accept the revised version. If any clause is unclear, reach out to our support team before placing further activity — we would rather explain than have you proceed on a misunderstanding. Access to these services depends on local law and is available where
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your region permits.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR TEAM

Contact Us About These Terms

Team online

Live Chat

Open the chat icon inside your account dashboard to reach our Indonesia support team. We handle terms queries, account clarifications, and wallet questions through this channel.

Email Support

Send a written query to our support address if your question needs a detailed written response. We reply with a clear explanation referencing the specific clause that applies to your situation.

Account Help Page

Your account settings include a dedicated help section where common terms questions are answered directly. Check there first — most wallet and eligibility questions are covered without needing to wait.

HOW WE OPERATE

What We Do to Keep Your Account Secure

Your account security and the integrity of your wallet activity sit at the centre of how we run these terms. Here is what that looks like in practice across data, cookies, verification and contact rights.

Data Handling We store only the account data needed to run your sessions and process wallet transactions. Your DANA, OVO, or GoPay details are not retained beyond the transaction confirmation step.

Cookie Use We use session cookies to keep you logged in across your mobile browser and to remember your last lobby position. No third-party tracking cookies are placed without your awareness during account use.

Account Security Login uses OTP verification sent to your registered mobile number. If you notice an unrecognised session, contact support immediately and we will lock the account while we investigate.

Your Right to Request Changes You can request a review of your account data or ask us to correct inaccuracies at any time by contacting our support team through live chat or email — we respond with the relevant account record.

Common Questions About These Terms

If something in these terms is not clear, these answers cover the questions we hear most from accounts in Indonesia — from wallet rules to how disputes are handled.

Yes. Every wallet transaction — whether you deposit via DANA, OVO, or GoPay — falls under these terms. The same rules on verification and dispute handling apply regardless of which wallet you use.

We update these terms when our rules or services change. We notify you through a notice on the login screen or inside your account dashboard. Continuing to use your account after that notice counts as acceptance of the updated terms.

Depending on the nature of the breach, we may suspend or close your account. If funds remain in your balance and the breach does not involve fraud, we follow a review process before any action affecting your withdrawable balance.

Raise it through live chat or email support with your account ID and the transaction reference. Our team reviews the record against the relevant clause and responds with a written explanation of the outcome.

The terms apply uniformly across Indonesia where access is permitted under local law. Players in Bandung or any other supported region are subject to the same account rules, wallet procedures and dispute process.

We keep account records for as long as your account is active and for a retention period after closure, as required to resolve outstanding disputes or meet applicable obligations. Contact support to ask about your specific record.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoJempol188 Banking Accountjempol188 Login

What You Agree To When You Use jempol188

Contact Us About These Terms

Live Chat

Email Support

Account Help Page

What We Do to Keep Your Account Secure

Common Questions About These Terms

01 Do these terms apply to all payment methods including DANA, OVO and GoPay?

02 Can jempol188 change these terms without telling me?

03 What happens to my account if I break these terms?

04 How do I dispute a transaction or a decision made under these terms?

05 Are these terms the same for players in Bandung as elsewhere in Indonesia?

06 How long does jempol188 retain my account data?

Terms & Conditions

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