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How jempol188 Handles Your Personal Information

Your account data stays with us — not shared, not sold. This page explains exactly what we collect when you use jempol188, how we store it, and what rights you hold over your own information, whether you access us from Bandung or anywhere else…

No data sold to third partiesAccount-level encryptionDANA, OVO, GoPay wallet data protectedClear data-deletion request pathIndonesia-focused data handling
jempol188 How jempol188 Handles Your Personal Information
REACH US DIRECTLY

Contact Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something, or submit a deletion request, our support team is the right place to start. You can reach us through the channels below. We aim to acknowledge privacy requests and respond with a clear next step within a reasonable timeframe.

Live Chat Open the chat widget inside your account dashboard. Describe your privacy request and an agent will confirm the steps needed to process it.
Email Support Send your data request to our support email address shown in your account settings. Include your registered contact detail so we can verify your identity.
Account Help Centre Visit the Help Centre inside your account for quick answers on data access, wallet-linked data, and how to submit a formal privacy request.
HOW WE PROTECT YOU

Data Handling, Cookies, and Account Security

We apply security measures at every layer of the account experience — from the moment you log in to the point your withdrawal reaches your OVO or GoPay wallet. Here is what that looks like in practice across four key areas.

Encryption on Every Session SSL encryption applies to all data sent between your device and our servers. Your login credentials and wallet-linked account details are never transmitted in plain text.
Cookies and Session Tracking We use cookies to keep your session active across browser tabs and remember your lobby position on mobile. You can clear cookies via your browser settings; doing so will log you out.
Wallet Data and Payments When you deposit via DANA, OVO, or GoPay, the authentication happens inside your wallet app. We receive only a transaction reference — not your wallet PIN or credentials.
Data Retention and Deletion We retain your account records while your account is open and for a post-closure period under applicable obligations. Submit a deletion request via live chat or email and we'll confirm what can be removed.

Common Questions About Your Data and Rights

These are the questions we hear most often about how jempol188 handles personal information. If your question is not here, reach out via live chat or the Help Centre in your account.

We collect your name, contact details, and the payment method you register. Session data and device identifiers are logged automatically to keep your account accessible across mobile and browser.

We share data only with payment processors like DANA, OVO, and GoPay to complete transactions you start. We do not sell your data or share it with unrelated third parties.

We store only the transaction reference number. Your wallet PIN, account balance, and credentials stay inside your e-wallet app and are never visible to us.

Yes. Contact us via live chat or support email with your registered account detail. We will verify your identity and provide the information we hold on your account.

Submit a deletion request through live chat or email. We will confirm which records can be removed immediately and which must be retained under applicable financial compliance obligations.

Yes, we use cookies to maintain your session and remember your lobby state on mobile. You can clear or block cookies in your browser settings, but this will end your current session.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.